10/10/2011

KitchenAid KSC700OB 7-Quart Slow Cooker, Onyx Black Review

KitchenAid KSC700OB 7-Quart Slow Cooker, Onyx Black
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Purchased slow cooker through Amazon.com on November 10.
1st crock was chipped, used it anyway and found it leaked also (crack I couldn't see).
Amazon quickly sent replacement. 2nd crock is warped and lid (1st or 2nd) does not fit properly - major gap.
Ordered a replacement again ... response from Amazon
"As it seems that the problem with this item is more widespread than we originally thought, we are unable to send another replacement.
We will investigate and remedy the situation with the item; however, I cannot guarantee when the error may be fixed."
We are SOOOOO disappointed with KitchenAid. (Amazon has been VERY responsive, as always!)


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New KitchenAid Slow Cooker offers unparalled food safety and convenience.Programmable electronic timer with 5 cooking settings provide users with the flexibility to Keep Warm, Simmer or cook on Low, High or Auto settings. Cooker switch automatically to Keep Warm mode after program timer expires. LED lights provide a 3 Digit display with countdown cook timer for easy to program functions. 400 Watts of power and electronic temperature sensor deliver accurate temperature setting and a rapid warm up of food for safety.Ob-round, ergonomic flared rim ceramic insert helps capture condensation while providing an elegant look and solid grip area. Quart markings on interior of cooking insert easily measure food servings. Glass lid with silicone soft seal to maintain moisture during cooking and prevent edge chipping. Ergonomic cool-touch handle assures a confident grip.

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