11/10/2011

Sanyo ECJ-N100F 10-Cup Electronic Rice Cooker and Steamer Review

Sanyo ECJ-N100F 10-Cup Electronic Rice Cooker and Steamer
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I purchased this product about a month ago and have used it approximately 4 times. It no longer works. The lights don't come on and the heating element doesn't heat. Amazon's return policy states only a partial refund is available for items that have been used. I can find no customer service phone number on the Amazon site that I can call to discuss this problem with a person. I contacted Sanyo customer service and must send the rice steamer off to a service center somewhere, then wait to get a "fixed" product. What I really want to do is simply return it. This product is not worth the frustration. Buying a small appliance over the internet from a site with no customer service available is a bad idea.

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Enjoy a variety of healthy dishes with quick and easy preparation in this Sanyo multi-function appliance. The sealed jar style cooker holds in flavor and nutrients to make your meal as tasty as you expect. Prepare your favorite rice (up to 20 cups cooked rice), make soup or steam vegetables with one touch of the switch. The two menu switch controls the heating elements for cooking rice meals or making foods such as porridge, soup or risotto. A specially designed lid eliminates boiling over of porridge or soup. Steam your favorite veggies with the included steaming tray. Foods are prepared in the easy to clean non-stick inner pot. After initial cooking, the keep warm function automatically keeps your food warm and delicious for hours. The steam vent and dew collector are removable and easy to clean. Convenient carrying handle allows you to bring your food directly to the table to enjoy. Included in the carton are a measuring cup, spatula and multi-language instruction manual (English, Chinese, Korean, Vietnamese). White with yellow flowers/lime green trim wrap color.

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