Average Reviews:
(More customer reviews)I purchased this unit for homebrewing. For the first 30 minutes, this thing rocked. I turned it off to add some ingredients, and now it putters out a flame. If I turn on both burners, it pretty much stops working because the flames go out. I have been working for 55 minutes to bring 5 gallons of liquid to a boil. I am at 190F. I will up the stars if Bayou Classic is able to correct the problem, but for now I am less than impressed.
--UPDATE: 5/5 ---
I called Bayou Classic to receive a new regulator. The person on the phone was very friendly and said one would ship right away. It has been more than two weeks and I am still waiting. I called the 800 number and was sent to a voice message instructing me to call another number. I have had this product almost 30 days without a sucessful use. I might just ship it back.
--UPDATE: 5/22 ---
I finally spoke to someone at Bayou Classic two weeks ago. I was told the regulators had just come in and one would ship the next day. I am still waiting for my part. I have been trying to reach Bayou Classic via phone all morning, and I only get a busy signal. I would not recommend buying the company's product. The people seemed friendly, but the company has failed to deliver a replacement part within 6 weeks.
Amazon customer service was nice enough to send me a replacement burner. As always, I think Amazon customer service is great, but I am still not impressed with Bayou Classic. I would not buy its products again.
--UPDATE: 5/29 ---
This really needs to be a 1 star review. I received my replacement unit and tested it. The gas line had a leak in it. So you are not surprised, it says Made in China. The regulators Bayou Classic received from the manufacturer are bad. If you've read this far, I should note that I still have yet to receive my replacement gas regulator from the company after 6 weeks. Amazon is refunding me because this product is junk. Do not buy Bayou Classic!
--Update: 6/8 --
In doing my best to be fair, I received the replacement regulator today. It's too bad I shipped the product back for a refund 10 days ago. I wish Bayou International would have just said there was a backlog on this item the times I called. Although, nearly 8 weeks is a pretty long time to wait for a replacement part.
Click Here to see more reviews about: Bayou Classic DB375, Double Burner with Folding Side Shelves
A revolution in outdoor cooking far surpassing the same tired backyard grill.(Turns most men into outdoor chefs!)This unit offers the widest range of cooking options operating from a bare simmer to a blast flame.The innovative use of the windscreen as the supporting structure increases the strength.Locking extension legs and slide and lock side shelves result in the ultimate outdoor stove!Side shelves also slide over burners for storage and weather protection.
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